1. Ukuba awukwazi ukuphuma okanye uvule eli phepha, kufuneka uqalise kwakhona ikhompyuter ngeqhosha lamandla.
2. Emva kokuba ikhompyuter iqale kwakhona amaxesha amaninzi, iya kungena kwiphepha lokulungisa inkqubo kwaye ucofe “Iinketho eziPhezulu”.
3. Cofa ukungena “Ukulungisa ingxaki”.
4. Sikhetha iiNdlela eziPhezulu. Ukuba asikwazi ukungena, we have to reset the computer.
5. You need to enter Start Settings. Cinezela “F4” on the keyboard to enter the safe mode.
6. Click in the security mode to enter Windows Update, and select Update History.
7. Then enter the “Uninstall Updates” iphepha, uninstall some recent update files, and restart the computer to solve the problem.